Customer Testimonials

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Google Mar 20, 2023

Robert Bauer. Great service !

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Google Mar 19, 2023

Jarret was a great service advisor. Thanks for everything.

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Google Mar 19, 2023

If you’re looking for a new car ask for John Buchanan at South Oak Jeep. He took the hassle out of buying a car. He is very knowledgeable and very helpful. I would definitely buy another car from him.

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Google Mar 18, 2023

Great service as usual Jared was very pleasant to work with!!

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Google Mar 18, 2023

Great customer service, if you need a vehicle, ask for Tony in sales.

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Google Mar 18, 2023

Jarret was awesome, he went above and beyond to help me, he even took the time to see I had recalls with the rear end spoiler and radio update.

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Google Mar 18, 2023

Jarret was a great service advisor. I really appreciate his assistance.

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Google Mar 17, 2023

Jarret was awesome and took great care of my vehicle! He explained everything to me so that I could make the best and most informed decision. I appreciated his candor and direction. Thank you!

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Google Mar 17, 2023

South oak was really helpful .. thanks to jarett at south oak I was able to get all the information about my car in a fashionable time …. Great service

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Google Mar 17, 2023

South Oak Dodge is always great! Jim was excellent and very helpful!

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Google Mar 17, 2023

Jim was excellent Today

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Google Mar 17, 2023

Jarret is a great service advisor. I really appreciate his informative information about my vehicle.

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Google Mar 17, 2023

Just bought a Jeep grand Cherokee limited 4x4 with the black package and sun roof. Very nice vehicle handles well. Pleased with the dealings on the vehicle and the salesman (Ron Alassaf) was very thorough and nice to work with.

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Google Mar 16, 2023

Robert Bauer, Service Advisor, was very friendly, helpful, and informative when explaining what services are needed on my car to keep it running smooth.

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Google Mar 16, 2023

Great service and friendly! Robert helped us with what we were looking for.

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Google Mar 15, 2023

Joe was very helpful I'm service today

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Google Mar 15, 2023

Robert Bauer was awesome. He has help before and is all was professional and kind and takes care of business 😄

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Google Mar 15, 2023

Joe was very helpful today. Thank you south oak!!

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Google Mar 15, 2023

Joe helped me today in service, everything was perfect!

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Google Mar 15, 2023

Joe helped me with great service

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Google Mar 14, 2023

Fares was the best his customer service skills were impeccably if you’re looking for a new car go to South Oak Jeep Ram City in Matteson Illinois

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Google Mar 14, 2023

Upon arrival, Jim greeted me and was ready to help. He let me know exactly what would be serviced on my jeep and kept me informed throughout the whole process. Phenomenal experience, thank you Jim!

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Google Mar 14, 2023

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Google Mar 13, 2023

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Google Mar 13, 2023

Great service from Robert Bauer! Highly recommend

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Google Mar 12, 2023

Appreciate the service! Robert Bauer was great!

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Google Mar 12, 2023

Robert Bauer in service was great!!! I will always come back to him when I have my car serviced at south oak

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Google Mar 12, 2023

Robert Bauer, service advisor has always been courteous, helpful and very knowledgeable of Jeep products and services. He is the person I talk to and seek whenever I have my vehicle (Jeep Grand) serviced at this location. I have full confidence of his knowledge and most of all is his great sense of humor that brings a smile and his bringing me assurance and confidence in SouthOak, Jeep. CButcher, LSW.

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Google Mar 11, 2023

Robert Bauer in service was amazing!!!! I will not get service done anywhere besides south oak

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Google Mar 11, 2023

I also have a great experience here. They are always patient, polite, & doing their best to service the customers. Jarret is the best customer service representative and always gets the job done well.

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Google Mar 10, 2023

Jared was a great help I had a great experience!

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Google Mar 10, 2023

Upon arriving I was greeted swiftly and asked how my day was going by Jared. I really appreciated that instead of what brings you in as the 1st thing asked. He informed me of things my vehicle was due for and that was great because often times I forget. Dodge is always on top of their customer service.

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Google Mar 10, 2023

What a great experience! Ron was fantastic to work with. Thanks again!!!

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Google Mar 9, 2023

Jarret answered all my questions about my vehicle. Service was great.

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Google Mar 8, 2023

Excellent Service. I worked with Jarret and he was amazing he was patient and really took his time to explain things to me. He worked above beyond to make sure i had a great experience. Thanks Jarret and thanks South oak.

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Google Mar 8, 2023

Jared in the Service Dept. is the best! Prices are great and they are very reliable 🤩

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Google Mar 8, 2023

Robert Bauer was incredibly helpful! I was in and out and the service I received was awesome!

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Google Mar 8, 2023

Eric and service treated me well! Great and fast service.

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Google Mar 7, 2023

Robert Bauer, wonderful experience and great help regarding information

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Google Mar 7, 2023

I had a great experience with John Lipe he was very helpful, knew every detail about my new vehicle, and kind. I would recommend him anyone who is browsing and needs help to find a vehicle that fits them. Good job John

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Google Mar 7, 2023

I’ve been to a number of car dealerships and South oak really stands out to me. Shout out to Jarret and the rest of service. Amazing place.

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Google Mar 5, 2023

Great experience! Ron was great, friendly and very knowledgeable!!! I highly recommend.

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Google Mar 5, 2023

Ron is always exceptional and an excellent salesman! He always treats us with respect and provides great customer service!

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Google Mar 4, 2023

Jarret was a really patient, nice, and calm person. kept me up to date with everything going on and even offered various deals on upcoming visits 🙂

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Google Mar 3, 2023

Jared is always helpful in anyway every time we get our Jeep serviced! Give him 5 stars!!!

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Google Mar 3, 2023

Jaret has so helpful and understanding with my car concerns. I will definitely come back here because of him! Very sweet guy.

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Google Mar 3, 2023

I serviced my Wrangler and Jared was very friendly and helpful

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Google Mar 3, 2023

Ron Alassaf Great salesman, funny, and flexible. Helped me get comfortable with my first big purchase. Not to mention all the trophies on his wall. Seems well deserved.

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Google Mar 3, 2023

Jaret provided great customer service

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Google Mar 2, 2023

I dropped my vehicle off with Eric Bauer for low tire pressure in my front tires. I had no appointment and expected to leave it over night. Eric got my vehicle inspected and repaired within an hour. Now service is not always that fast but it is always done with care, especially with Eric Bauer on top of things.

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Google Mar 2, 2023

Jared has been nice and courtesy w his service and was very helpful

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Google Mar 1, 2023

Go to Ron for the best deal

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Google Mar 1, 2023

I had an amazing experience going to south oak keep Dodge ram chrysler service department. I expected to be just a number in line for repairs. Eric was very helpful in answering all questions I had. He is very knowledgeable in his field and his customer service was outstanding. Very professional and friendly. I will be coming back here for service on my vehicle. I will also be referring my family and friends here.

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Google Mar 1, 2023

The salesman Ron was very personable & informative! I enjoyed his Get Up & GO attitude. It was a nice Sales experience!!!

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Google Feb 28, 2023

Jarret was very helpful in service.

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Google Feb 26, 2023

John Buchanan was very friendly and professional. He personally delivered my new wrangler to my home in Chicago!

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Google Feb 25, 2023

Eric service was exceptional, very attentive, great Customer service. I recommend here for car purchases etc. Great place.

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Google Feb 25, 2023

Jarret Buchanan was an awesome service advisor, he explained everything to me that I ask about. He was also nice and very helpful, i really appreciate is work and him.

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Google Feb 24, 2023

Robert Bauer in service was amazing!!!! I only trust south oak to do any services to my car

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Google Feb 24, 2023

Ron is the best!! This dealership really went above and beyond to get my my dream car. I am so happy with the service, price, my beautiful car and overall experience! 10/10

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Google Feb 23, 2023

Fabian Diaz was great to work with. Very informative and professional.

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Google Feb 23, 2023

A great dealership to buy a Jeep from in Matteson. Excellent customer service with expert sales staff. I recommend South Oak Jeep

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Google Feb 21, 2023

Eric was extremely helpful in services today. He also gave me the best surprise this afternoon by offering me a FREE tire rotation. 👍🏽👍🏽👍🏽

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Google Feb 21, 2023

Second time dealing with south oak, sales professional John Buchanan was a pleasure to deal with and a nice guy, see him for all yours needs.

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Google Feb 21, 2023

Eric Took Real Good Care Of My Car.

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Google Feb 20, 2023

Great people to work with. Anyone looking for a vehicle this is definitely the spot I wanna thank John Lipe and everyone that was involved in the purchase of my Jeep great team.. the only thing I didn’t like was I didn’t get a full tank of gas other then that everything was smooth.

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Google Feb 20, 2023

Eric in service took great care of me!!

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Google Feb 19, 2023

Ron was fantastic. He made sure I was well token care of and I love my new car. Thank you so much. I was also well informed about a lot of information. Thank you !!!!

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Google Feb 18, 2023

I had an oil change today and Jarret got me in and out He was really professional and answered all my questions and showed me how to save money on my next oil change! I had been putting it off for weeks and dreaded coming but Jarret made my experience pleasant!

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Google Feb 18, 2023

Tom was very informative about services I needed. Work was completed by the time I got off work just as Tom said. Greatly appreciate you Tom will definitely come back to see you 😁 GREAT CUSTOMER SERVICE 👌 👍

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Google Feb 18, 2023

Service was great.... shout out to my service tech... thanks Joe

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Google Feb 18, 2023

Great service always! In and out the door for oil changes as well!

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Google Feb 17, 2023

Jarret is a great service provider, he’s very kind , and great to work with. Keep up the good job Jarret !

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Google Feb 17, 2023

I brought my truck in for oil change. Jared was my intake technician. Jared was professional, knowledgeable, and courteous. He GREAT customer service personified.

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Google Feb 16, 2023

Eric in service was absolutely awesome! Courteous and professional

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Google Feb 16, 2023

Joe was very helpful today. Thank you!

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Google Feb 15, 2023

Joe was outstanding helping with my services today

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Google Feb 15, 2023

Eric took great care of me

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Google Feb 14, 2023

Fares was excellent with us helpful and most of all very patient!!! Highly recommend please ask for Fares if you want the best service

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Google Feb 11, 2023

Thank you Jarret for helping me with my service today! It was quick and easy! I have been bringing my Jeep to South Oak Jeep for about 3 years now and I wouldn't go anywhere else! They are quick and efficient and absolutely reliable! THANK YOU

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DealerRater Feb 11, 2023

Pleasant experience buying my new ram 1500. John Lipe was my sales person and made everything a painless experience!

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Google Feb 11, 2023

Ron was great, took just the right amount of time to make the process easy!

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Google Feb 10, 2023

My sales Robert Booth has excellent. I told him what I wanted, and he delivered plus more. Thank you love my new ride

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Google Feb 9, 2023

Eric in service is the best!!!

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Google Feb 9, 2023

I came for an oil change and inspection and Jarrett assisted me and was so helpful! He answered all of my questions, told me about a promotion going on, and they began my service 30 minutes earlier than my appointment time! I’ll be back for my next service.

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Google Feb 9, 2023

Great customer service,

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Google Feb 9, 2023

Erick in service took care of me! 2011 jeep grand chreokee overland air ride suspension

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Google Feb 8, 2023

Top notch parts department.

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Google Feb 8, 2023

Robert Bauer in the service department went above and beyond great customer service he really took good care of me great person.Thank you so much

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Google Feb 7, 2023

Eric in service took care of me and handled everything needed with a great level of professionalism.

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Google Feb 1, 2023

Eric B. took great care of me today!!

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Google Feb 1, 2023

Fares was very professional and pleasant very knowledgeable thank you for helping getting us into a car

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Google Jan 31, 2023

Thank you for helping me out with my purchase Ron Alassaf. It was a smooth experience.

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Google Jan 30, 2023

I recently purchased a vehicle from South Oak Jeep Dodge RAM Chrysler and I am so happy. I relocated to Illinois from the Virgin Islands and made contact with Fabian Diaz approximately 1-2 weeks prior to buying my vehicle. From the start, Fabian was responsive and worked hard to ensure that I got what I wanted. When I arrived in Illinois, Fabian was right there to assist me throughout the entire process. I ended up leaving with an even better Wrangler than the one I thought I wanted. Thank you so much for your excellent service!

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Google Jan 28, 2023

Good service by jarret

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Google Jan 25, 2023

Jarrett was very helpful with my service today. Excellent customer service

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Google Jan 25, 2023

Was very helpful with my service today

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Google Jan 25, 2023

Received my high velocity yellow jeep on September 21 2022 ! Best experience from the moment I ordered my Jeep to the present ! I Extremely nervous with pending purchase . FARES sat down and had a conversation with me . We discussed my reason for choosing a Jeep . I explained I wanted safety and dependability but most importantly the ability to pull my sons car when stuck in the snow or stalled ! Told him I felt I had supper powers when driving in the snow with my old Jeep and I wanted the same feeling. FARES guided me as we build the Jeep to make ...

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Google Jan 25, 2023

1st new car from here and it feels wonderful. I called early afternoon, walked in 30minutes later came out with a NEW 2022 TRUCK! Ask for Robert he was a great help! 😁⭐️⭐️⭐️⭐️⭐️

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DealerRater Jan 19, 2023

Great sales staff. John Lipe and Randy. Well informed about vehicle features. Friendly staff. Worked diligently to complete deal. I’m very satisfied.

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