Customer Testimonials
Mickey was great
Great service from Mickey!
I live in Indiana and I was on my way to visit a friend when the wrench appeared. I called the dealership and spoke with Mickey. He was able to get me I the same day. I did not get my car back the same day but I appreciate being able to drop it off. Mickey kept me updated about my car wish I appreciated the most. Thank you for the great service.
Andrew helped me find the best purchase for my granddaughter!
Very friendly bedir Rodriguez
Great service from Mickey.
Made an appointment with Basael "Bas" Abousweilem Saturday. It was a great experience! He made it easy for me to get the car that I wanted. Very knowledgeable and nice man. Answered all my questions and got me the deal that I wanted. If you're looking for a new or used vehicle I highly recommend "Bas"!
Mikey went through all the warranty headaches with me. I received amazing service and customer service!!!
Tony is the best. He was extremely helpful, professional, and patient throughout our purchasing process. He took time to explain and demonstrate all of our vehicle features. He was able to explain to us how to access a feature, we were having problems with, over the phone and save us a trip to the dealer. We are very grateful to have Tony assist us with our purchase and continue to be there for us.
john lipe was amazing. thank you so much
john lipe was amazing. thank you so much for everything! I highly recommend him for future sales.
Bas was awesome and great to work with! Thanks
Mickey was very helpful to me today that's why I gave five stars Thanks
Bedir is an amazing sales man! Highly recommend!
Mickey service me today great service
Micky: Thank you for your help. I always love coming to this Dealship.
Aaron Mathews was extremely knowledgeable, personable and went over and beyond to help us find the truck we wanted! Ryan was fantastic, super efficient most importantly quick!
Andrew thanks!
Mickey gave excellent service. I will be back. Thanks Mick
Great customer service and communication By Mickey
Nicky did good job
Micky Ellis was a great service advisor will be back for more service
Awesome. Service Mickey was amazing
Bes sperien very good service Leo & John lipe the best
Great service Mickey was great as well!
Mickey best customer service did amazing
Brandon did an amazing job, I got an unexpected day off, and he was able to get my oil change done.
I visited the dealership and I talked to this nice lady named Kenita. She helped me to service when I’m ready to buy a car I am coming back to her
Kenita was very welcoming and helped with the information I need!
I'm here for service but wanted to take a look at the '27 Durango. The salesman I had was Bedir Rodriguez. Took me for a test drive even though I'm not buying now. Go see him if you're buying. Nice guy, easy to talk to, and very professional.
Mickey was a great help today
Brendan was excellent fast quick service and explained in detail everything
I came for the coffee and snakes they hand out but got a oil change too!
Worked with John Lipe on upgrading my truck and everything was exceptional. Highly recommend.
Worked with John Lipe on upgrading my truck and everything was exceptional. Highly recommend. A+
Mickey
Test drive the New Recon and it’s the next new Jeep, and the sound system is Amazing. Check Tony out for a test drive!!
I’ve been to several dealerships and I’ve never had a better experience than the one I had at South Oak. Tony Thomas is an amazing sales person and took great care of me. If you’re in the market for a new vehicle, Tony is your guy!!!
If want to be taken care of with ease, go see Tony, he’ll take care of you!
Mickey gave excellent service highly recommend
Recently came into to Jeep looking to trade in my lease and was helped by JOHN LIPE and couldn't be more happy with guy he helped me make the decision to go with a brand new Grand Cherokee he made the process go smoothly and I didnt feel like just a sale but made me feel comfortable with my decision an overall great experience
(Translated by Google) Good service BEDIR RODRÍGUEZ (Original) Buen servicio BEDIR RODRÍGUEZ
Mickey.. was very helpful Great Customee Service
Mickey was very helpful and was able to assist me perfectly with my concerns regarding my vehicle!
Mickey was very polite, personable, And patient. Didn’t mind going above with the job. Appreciate the service.
Drove 1.5 hours to this dealership and the experience with the salesperson, Luis, was great. However, things changed completely when Ryan from finance came over to speak with me. He tried to deceptively inflate the agreed price and was arrogant and disrespectful when we discussed the numbers. Since we couldn't reach the agreed terms, no deal was made. What a massive waste of time and a completely frustrating experience.
Decided to pay my fave South Oak Sales Consultant Tony Thomas to test drive this beautiful brand-spankin’ new Jeep Recon. Although I’ve loved my last three Grand Cherokees (all purchased at South Oak), I’m strongly considering this beauty - which is what you’d get if you merged the Grand Cherokee and Rubicon into one vehicle . Thanks again to Tony for always being so knowledgeable and helpful with all of my questions! 🙏
Drove 1.5 hours to this dealership and the experience with the salesperson, Luis, was great. However, things changed completely when Ryan from finance came over to speak with us. He tried to deceptively inflate the agreed price and was arrogant and disrespectful when we discussed the numbers. Since we couldn't reach the agreed terms, no deal was made. What a massive waste of time and a completely frustrating experience.
Salesman was very helpful
Mickey was outstanding!!
Purchased a new Jeep from Bas today he was awesome.
The service wasnt bad, but the OVERPOWERING fragrance that they have in the waiting area is absolutely outrageous. My nose and eyes were burning from having to breathe it in.
Came in for a car and luis helped make it happen. Gave good advice and attentive to details. Thanks, and would recommend to anyone!
Bas is a terrific salesperson highly capable of bringing complicated deals with multiple interests – buyer needs, business and price, financing – to the finish line. Many salespeople are very good in some of these areas. Bas and team manage all of these spectacularly, and deliver the best result for the customer. We are buy and hold owners who close sophisticated deals once every few years, both locally and out of state, and have little time for typical dealership games. I would have no hesitation driving out of my way in the Chicagoland area to buy again from Bas and South Oak, ... Read More DealerRater - Oct 17, 2026
John Lipe was an amazing salesman and had such an easy experience today! I would highly recommend working with him.
John Lipe is a very nice and courteous salesperson who helped me purchase my 2025 Dodge Durango. John will always attract new customers for the growing business that he's in.
I just purchase my first vehicle from John Lipe at South Oak Ram. I always had my previous vehicle serviced there which is why I chose to go back there again. Great experience and I would highly recommend.
John Lipe helped me with purchasing my jeep compass! He is very professional and detailed oriented! I am so happy with his help and service!
worst place to go if you need service on your jeep,dodge or ram!!! They bait and switch people of service diagnostics fees!!! they charge $200 a concern!!!!! They are opportunistic and have an incompetent service department
WORST DEALERSHIP EXPERIENCE I HAVE EVER HAD!!!
I called ahead to schedule a service appointment because I had four concerns with my vehicle. Before making the appointment, I specifically asked the woman on the phone what the diagnostic fee would be for my concerns. I was told approximately $200 plus tax. Based on that information, I agreed to the appointment, took time off work, and had a family member take time out of their day to arrange a ride for me.
When I arrived, the service advisor told me that because I had multiple concerns, I would be charged approximately $200 PER ... Read More Google - Sep 30, 2026
John Lipe was great to work with in purchasing my new vehicle. I would highly recommend working with him.
Worked with John L. and he listened to my concerns and made an arrangement that worked well for me.
Had an amazing buying experience with John Lipe. We are a return customer, and will continue to be one.
It was a simple process! John Lipe was the seller and he helped me get newer, reliable car. He talked me through the process and and answered all the questions I had.
I had a wonderful experience with buying a car with John Lipe today at South Oak Jeep.
Very disappointing experience with South Oak. We purchased a 2023 Silverado on a Friday afternoon, and by Monday morning—only about 200 miles later—it had a check engine light and went into Reduced Power Mode. Roughly 170 of those miles were simply our drive home from the dealership.
We called South Oak before having it repaired and were told to take it to our local Chevrolet dealer since we lived about 150 miles away. We followed their instructions and ended up with a $685.99 repair bill.
South Oak refused to help with the repair and later claimed they hadn't been given an opportunity ... Read More Google - Sep 7, 2026
I have been waiting for them to repair my vehicle since May. They kept it for a month to to tell me that I have to wait another month to get the parts needed for the job. Every time I call them they keep changing the date. Last thing I heard was August 30th and today is September 3rd and they still haven't called. but I'm not surprised because they never communicated well. After being a loyal customer for over twelve years I just going to look for a reliable dealer so I can bring my vehicles.
John Lipe was a pleasure to work with! Quick painless process while upgrading my Jeep!
I am extremely disappointed with the level of service I have received from this dealership’s service department. My vehicle has now been in their possession for two months, and I am still without it.
The lack of urgency, organization, and communication throughout this process has been unacceptable. A service department should have a reasonable system for prioritizing customers, particularly those whose vehicles have already been sitting there for weeks. Instead, it feels as though there is no meaningful FIFO process whatsoever. Vehicles and customers should not simply be pushed aside indefinitely while newer work continues to come through the ... Read More Google - Sep 1, 2026
Good experience with John Lipe. Helped me secure the car I wanted! Thanks a lot
This was one of the best car-buying experiences I’ve ever had! John Lipe was extremely helpful, professional, and knowledgeable. He made the entire process easy and stress-free a true piece of cake. I highly recommend John and South Oak Jeep Dodge Ram Chrysler Matteson!
I really don’t recommend this dealership or their service. It is very bad service. I dropped off. my pick up truck Dodge ram they kept that for, four days and a guy named Tom was unprofessional guy charged me for additional battery I really don’t need and didn’t fix the problem..
John Lipe was a great sales person great at what does great to work with friendly person great place to shop and get a new or used car.
Good communication with John Lipe good to work with fast and painless very honest from the start.
Very pleasant and helpful sales staff! Took time to go thru features and operation of the touchscreen. Worked to get a better price and a better trade value. Highly recommend this dealership to friends
John Lipe was persistent. When I finally made it in for the test drive John stayed consistent with what I wanted.
Don't take your car there for any type of service. !!!The staff has to work on communication skills. They had my car for 4 months. Every time I called or went in. There was always a reason , that no one was available . I Asked for a manager (Juan) was never able to speak to one. . left so many messages to Andrew and Juan,Whit no response. I Got the whole juan or Andrew will get back to you as soon as possible speech and they never did .I was sent a invoice of estimate of $1700. When car was ready and ... Read More Google - Aug 5, 2026
John Lipe was awesome and I couldn’t ask for more. Great to deal with and very knowledgeable. Thanks for everything buddy. Durango is unreal!
John Lipe WAS NOTHING SHORT OF AMAZING! Process super fast he worked with me and made sure i got the best price and best car. Came in with a 2020 leaving with a 2026 THANK YOU JOHN YOUR AMAZING!!!
John Lipe was great and honest excellent customer service. Purchased a very nice vehicle for a great price.
Over the last decade we purchased two trucks with South Oak Dodge. Both purchases experiences were great but our experience with their service department has been awful!!! My husband took his work truck there to inspect the transmission over 4 weeks ago and it’s still there. Two weeks ago we went to pick it up only to find that the key was stuck in the ignition. We were not experiencing this problem when we dropped it off. They want us to pay for a aftermarket ignition. Unbelievable… why are we responsible? Even worse the dealership management refused to speak to ... Read More Google - Jul 21, 2026
I had an outstanding experience with John Lipe from the moment I walked in. He was incredibly patient and gave me the freedom to test drive as many vehicles as I wanted, making the entire process comfortable and enjoyable.
Mr John Lipe was awesome!! Purchasing a vehicle turned out to be easy as ever!
Thank you so much Bas and Leo for helping me make this happen for my babies, today I signed for my second vehicle within two months with yall a Dodge journey and today a Jeep Patriot and I’ll be back cause I will never buy another vehicle without yall!🤲🏽❤️😇
John Lipe was a real professor. He helped me choose a car. This is the best dealership.
Salesman was nice manager informed me prices on cars mean nothing its 2000 more if ya dont finance as im trying to buy cash happily bought somewhere else the prices match wasnt even allowed to leave with my deal sheet cars list 11 800 out dorr 16000 dont add up 2000 more to not finance
Exceptional customer service at the South Oak dealership in Matteson was demonstrated when an inquiry was made regarding a Chrysler. Mr. John Lipe responded promptly with detailed information and provided the necessary support to facilitate the acquisition. The service team displayed exemplary professionalism throughout the process.
I had an excellent experience with John Lipe! He is very knowledgeable and made me feel very comfortable! Thanks John
I just purchased two 2026 Ram 3500’s for my business from John Lipe. I hope to be back in the near future to purchase more trucks from him. I am very satisfied with how quickly he was able to put this deal together for me.
John Lipe was most helpful and very patient , showing us the vehicle and taking us on a test drive. He also made the delivery very smooth , and I was grateful he made the trip.
Yes John lipe, is a good man; he pay attention to customer needs. My experience with him so nice that I can't wait to bring all my friends in needs of car.
I brought my car in for a diagnostic test on my chrysler 300 they performed gave me a wrong diagnostic and they would not give me a refund. I was told that it needed a headlight assembly when I only needed a fuse
I received the fleet car and and I am very satisfied with sales rep John Lipe process the paper work. Thank you I had a new jeep compass.
John Lipe is amazing!! This guy is knowledgeable, respectful, kind and patient! Best buying experience that I've had in my 25 years of buying cars.
I had the most amazing car buying experience at South Oak Dodge. I have purchased cars from their in the past and they have all been of the highest quality and satisfaction. My sales person John Lipe was outstanding! He was so accommodating and understanding. I made me a great deal. I would highly recommend purchasing your next vehicle from John Lipe at South Oak Dodge.
We had a very positive experience at South Oak Dodge, specifically with John Lipe. He was informative, helpful and most importantly patient. The entire process went smoothly from beginning to end. I highly recommend visiting for your next purchase!
Just bought another vehicle from John Lipe. John makes my buying experience so easy and painless. I couldn't be happier!
John Lipe was very helpful in getting my car buying process done quickly. I showed up a couple hours before they closed and left with my new car. Will definitely start my next search with their dealership!