Customer Testimonials
Robert Bauer. Great service !
Jarret was a great service advisor. Thanks for everything.
If you’re looking for a new car ask for John Buchanan at South Oak Jeep. He took the hassle out of buying a car. He is very knowledgeable and very helpful. I would definitely buy another car from him.
Great service as usual Jared was very pleasant to work with!!
Great customer service, if you need a vehicle, ask for Tony in sales.
Jarret was awesome, he went above and beyond to help me, he even took the time to see I had recalls with the rear end spoiler and radio update.
Jarret was a great service advisor. I really appreciate his assistance.
Jarret was awesome and took great care of my vehicle! He explained everything to me so that I could make the best and most informed decision. I appreciated his candor and direction. Thank you!
South oak was really helpful .. thanks to jarett at south oak I was able to get all the information about my car in a fashionable time …. Great service
South Oak Dodge is always great! Jim was excellent and very helpful!
Jim was excellent Today
Jarret is a great service advisor. I really appreciate his informative information about my vehicle.
Just bought a Jeep grand Cherokee limited 4x4 with the black package and sun roof. Very nice vehicle handles well. Pleased with the dealings on the vehicle and the salesman (Ron Alassaf) was very thorough and nice to work with.
Robert Bauer, Service Advisor, was very friendly, helpful, and informative when explaining what services are needed on my car to keep it running smooth.
Great service and friendly! Robert helped us with what we were looking for.
Joe was very helpful I'm service today
Robert Bauer was awesome. He has help before and is all was professional and kind and takes care of business 😄
Joe was very helpful today. Thank you south oak!!
Joe helped me today in service, everything was perfect!
Joe helped me with great service
Fares was the best his customer service skills were impeccably if you’re looking for a new car go to South Oak Jeep Ram City in Matteson Illinois
Upon arrival, Jim greeted me and was ready to help. He let me know exactly what would be serviced on my jeep and kept me informed throughout the whole process. Phenomenal experience, thank you Jim!
Great service from Robert Bauer! Highly recommend
Appreciate the service! Robert Bauer was great!
Robert Bauer in service was great!!! I will always come back to him when I have my car serviced at south oak
Robert Bauer, service advisor has always been courteous, helpful and very knowledgeable of Jeep products and services. He is the person I talk to and seek whenever I have my vehicle (Jeep Grand) serviced at this location. I have full confidence of his knowledge and most of all is his great sense of humor that brings a smile and his bringing me assurance and confidence in SouthOak, Jeep. CButcher, LSW.
Robert Bauer in service was amazing!!!! I will not get service done anywhere besides south oak
I also have a great experience here. They are always patient, polite, & doing their best to service the customers. Jarret is the best customer service representative and always gets the job done well.
Jared was a great help I had a great experience!
Upon arriving I was greeted swiftly and asked how my day was going by Jared. I really appreciated that instead of what brings you in as the 1st thing asked. He informed me of things my vehicle was due for and that was great because often times I forget. Dodge is always on top of their customer service.
What a great experience! Ron was fantastic to work with. Thanks again!!!
Jarret answered all my questions about my vehicle. Service was great.
Excellent Service. I worked with Jarret and he was amazing he was patient and really took his time to explain things to me. He worked above beyond to make sure i had a great experience. Thanks Jarret and thanks South oak.
Jared in the Service Dept. is the best! Prices are great and they are very reliable 🤩
Robert Bauer was incredibly helpful! I was in and out and the service I received was awesome!
Eric and service treated me well! Great and fast service.
Robert Bauer, wonderful experience and great help regarding information
I had a great experience with John Lipe he was very helpful, knew every detail about my new vehicle, and kind. I would recommend him anyone who is browsing and needs help to find a vehicle that fits them. Good job John
I’ve been to a number of car dealerships and South oak really stands out to me. Shout out to Jarret and the rest of service. Amazing place.
Great experience! Ron was great, friendly and very knowledgeable!!! I highly recommend.
Ron is always exceptional and an excellent salesman! He always treats us with respect and provides great customer service!
Jarret was a really patient, nice, and calm person. kept me up to date with everything going on and even offered various deals on upcoming visits 🙂
Jared is always helpful in anyway every time we get our Jeep serviced! Give him 5 stars!!!
Jaret has so helpful and understanding with my car concerns. I will definitely come back here because of him! Very sweet guy.
I serviced my Wrangler and Jared was very friendly and helpful
Ron Alassaf Great salesman, funny, and flexible. Helped me get comfortable with my first big purchase. Not to mention all the trophies on his wall. Seems well deserved.
Jaret provided great customer service
I dropped my vehicle off with Eric Bauer for low tire pressure in my front tires. I had no appointment and expected to leave it over night. Eric got my vehicle inspected and repaired within an hour. Now service is not always that fast but it is always done with care, especially with Eric Bauer on top of things.
Jared has been nice and courtesy w his service and was very helpful
Go to Ron for the best deal
I had an amazing experience going to south oak keep Dodge ram chrysler service department. I expected to be just a number in line for repairs. Eric was very helpful in answering all questions I had. He is very knowledgeable in his field and his customer service was outstanding. Very professional and friendly. I will be coming back here for service on my vehicle. I will also be referring my family and friends here.
The salesman Ron was very personable & informative! I enjoyed his Get Up & GO attitude. It was a nice Sales experience!!!
Jarret was very helpful in service.
John Buchanan was very friendly and professional. He personally delivered my new wrangler to my home in Chicago!
Eric service was exceptional, very attentive, great Customer service. I recommend here for car purchases etc. Great place.
Jarret Buchanan was an awesome service advisor, he explained everything to me that I ask about. He was also nice and very helpful, i really appreciate is work and him.
Robert Bauer in service was amazing!!!! I only trust south oak to do any services to my car
Ron is the best!! This dealership really went above and beyond to get my my dream car. I am so happy with the service, price, my beautiful car and overall experience! 10/10
Fabian Diaz was great to work with. Very informative and professional.
A great dealership to buy a Jeep from in Matteson. Excellent customer service with expert sales staff. I recommend South Oak Jeep
Eric was extremely helpful in services today. He also gave me the best surprise this afternoon by offering me a FREE tire rotation. 👍🏽👍🏽👍🏽
Second time dealing with south oak, sales professional John Buchanan was a pleasure to deal with and a nice guy, see him for all yours needs.
Eric Took Real Good Care Of My Car.
Great people to work with. Anyone looking for a vehicle this is definitely the spot I wanna thank John Lipe and everyone that was involved in the purchase of my Jeep great team.. the only thing I didn’t like was I didn’t get a full tank of gas other then that everything was smooth.
Eric in service took great care of me!!
Ron was fantastic. He made sure I was well token care of and I love my new car. Thank you so much. I was also well informed about a lot of information. Thank you !!!!
I had an oil change today and Jarret got me in and out He was really professional and answered all my questions and showed me how to save money on my next oil change! I had been putting it off for weeks and dreaded coming but Jarret made my experience pleasant!
Tom was very informative about services I needed. Work was completed by the time I got off work just as Tom said. Greatly appreciate you Tom will definitely come back to see you 😁 GREAT CUSTOMER SERVICE 👌 👍
Service was great.... shout out to my service tech... thanks Joe
Great service always! In and out the door for oil changes as well!
Jarret is a great service provider, he’s very kind , and great to work with. Keep up the good job Jarret !
I brought my truck in for oil change. Jared was my intake technician. Jared was professional, knowledgeable, and courteous. He GREAT customer service personified.
Eric in service was absolutely awesome! Courteous and professional
Joe was very helpful today. Thank you!
Joe was outstanding helping with my services today
Eric took great care of me
Fares was excellent with us helpful and most of all very patient!!! Highly recommend please ask for Fares if you want the best service
Thank you Jarret for helping me with my service today! It was quick and easy! I have been bringing my Jeep to South Oak Jeep for about 3 years now and I wouldn't go anywhere else! They are quick and efficient and absolutely reliable! THANK YOU
Pleasant experience buying my new ram 1500. John Lipe was my sales person and made everything a painless experience!
Ron was great, took just the right amount of time to make the process easy!
My sales Robert Booth has excellent. I told him what I wanted, and he delivered plus more. Thank you love my new ride
Eric in service is the best!!!
I came for an oil change and inspection and Jarrett assisted me and was so helpful! He answered all of my questions, told me about a promotion going on, and they began my service 30 minutes earlier than my appointment time! I’ll be back for my next service.
Great customer service,
Erick in service took care of me! 2011 jeep grand chreokee overland air ride suspension
Top notch parts department.
Robert Bauer in the service department went above and beyond great customer service he really took good care of me great person.Thank you so much
Eric in service took care of me and handled everything needed with a great level of professionalism.
Eric B. took great care of me today!!
Fares was very professional and pleasant very knowledgeable thank you for helping getting us into a car
Thank you for helping me out with my purchase Ron Alassaf. It was a smooth experience.
I recently purchased a vehicle from South Oak Jeep Dodge RAM Chrysler and I am so happy. I relocated to Illinois from the Virgin Islands and made contact with Fabian Diaz approximately 1-2 weeks prior to buying my vehicle. From the start, Fabian was responsive and worked hard to ensure that I got what I wanted. When I arrived in Illinois, Fabian was right there to assist me throughout the entire process. I ended up leaving with an even better Wrangler than the one I thought I wanted. Thank you so much for your excellent service!
Good service by jarret
Jarrett was very helpful with my service today. Excellent customer service
Was very helpful with my service today
Received my high velocity yellow jeep on September 21 2022 ! Best experience from the moment I ordered my Jeep to the present ! I Extremely nervous with pending purchase . FARES sat down and had a conversation with me . We discussed my reason for choosing a Jeep . I explained I wanted safety and dependability but most importantly the ability to pull my sons car when stuck in the snow or stalled ! Told him I felt I had supper powers when driving in the snow with my old Jeep and I wanted the same feeling. FARES guided me as we build the Jeep to make ...
1st new car from here and it feels wonderful. I called early afternoon, walked in 30minutes later came out with a NEW 2022 TRUCK! Ask for Robert he was a great help! 😁⭐️⭐️⭐️⭐️⭐️
Great sales staff. John Lipe and Randy. Well informed about vehicle features. Friendly staff. Worked diligently to complete deal. I’m very satisfied.