CSI Sales

Sales Survey

• First Name*
• Last Name*
• Email*

• ---

• How well did the sales consultant understands your needs?
  • Completely
  • Mostly
  • Partially
  • Not At All
• How would you rate your overall purchasing/financing experience, including reaching an agreement and completing paperwork?
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  1=Unacceptable and 10 = Exceptional
• Please describe the condition of your vehicle at delivery. Mark all that apply
  • My vehicle exterior had dings/dents/paint scratches
  • My vehicle exterior was not washed/clean
  • My vehicle interior was not clean
  • My vehicle interior had scuffs, scratches, or other damage
  • My vehicle was missing some of the features that were promised
  • None of the above, my vehicle was delivered to me in perfect condition
• How would you rate the vehicle delivery/pickup process overall?
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  1=Unacceptable and 10 = Exceptional
• Did someone from the dealership contact you within 2 business days of taking delivery of your vehicle to ensure that everything met your expectations?
  • Yes
  • No
• Now, thinking about how well the dealer valued your time during the purchase process. I feel the dealership valued my time…
  • Completely
  • Mostly
  • Partially
  • Not At All
• Your Comments
  This field is for validation purposes and should be left unchanged.

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